Our Pest Control Reviews


Experienced Texas Pest Control


With It’s Bugs Or Us® pest control, you can count on the best products, application methods, and safety protocols in the industry. 


But don’t take our word for it, we invite you to read what others have to say about our Texas pest control services.

What Our Loyal Customers are Saying...


I loved the attention to detail given by the Tech Luis. He listened to all my concerns and told me exactly how he was going to resolve our pest problem. Almost immediately we were seeing results. We loved our service so much we chose to be treated every 3 months! Will be recommending your company to all of my family and friends!


We are very pleased with Marco's service. He is highly professional, very communicative, prompt, friendly and his prices are reasonable. We recommend Marco - don't look any further!


Excellent and efficient service. I knew it was going to be a bad year for bugs in Texas since we didn't really have a winter. After going over options, we developed an effective pest control plan that will protect my home, family, and pets. I will be recommending them to family and friends.


Chris was punctual and very thorough, he also made me confident that he knew what he was doing and reassured me that the treatment would be effective and safe. Assuming none of the pesty crawlers survives his carnage today, I'll certainly be using this company in the future.


Calvin is fantastic! Made a quick appt for us, arrived on time, and got the job done. He is very friendly and willing to explain exactly what he needs to do to take care of whatever pest issue you have. You can't go wrong with his company!


We use them for our facility pest control. Everyone is so nice and thorough when they come by. We had an issue in the break rooms and with proper planning they removed the issue and kept it at bay. I went through 4 other companies before I called them based on a referral from the Cintas guy. Once we switched to their service our pest problem went away. My boss thanks me every time they come by since he remembers the head aches we had using other companies.


Calvin, the owner is very personable with customers and will ensure that each and every one is taken care of and satisfied. Great company!


Very professional and reliable efficient personnel.


I just want to say I love this company! I have used them for about 7 years and will refer them any day! Keep up the good work!


We bought a fixer house and definitely waited too long to invest in pest control. I reached my wits end on a Sunday and started searching online for someone who could come out day of. James returned my call and came THAT day. I could’ve cried I am still so grateful that he got us started on feeling at peace in our home. We just got our first quarterly service since our first spray and it is so nice knowing who is coming to help us.
James and the co-owner were by together today, always masked up around us and graciously wear shoe covers when tackling the interior of the home.
So much to put my mind at ease.
In future homes, we will always use this company too.


I was with the same pest control company for 20 years; but due to recent issues with their level of service, I decided to look for a new provider.

This was not an easy task as I am very particular and I have a HUGE phobia of bugs, cockroaches specifically. I live on Lake Travis so bugs are an issue just because of the numerous trees and water.

After trying several providers and after using James (It's Bugs-R-Us) on Noe four occasions, I have decided to stay with It's Bugs R Us permanently.

I find their level of service to be far superior to any of the other three providers I paid to come over an give me an inspection and then a quote.

By the way, It's Bugs R Us did not charge me for an inspection or for the quote.

I am a huge fan! If you are looking for reliability, punctuality, thoroughness, friendliness and knowledge of the appropriate solutions to eliminate the bugs from your home, then call James with It's Bugs R us.


Always on time and always looking forward to our next service appointment. These are our TRUSTED advisors, not only do they take great care of you and your home, but they also take their time to offer advice on how to care for your home and protect even further from bugs. Their warranty is great and they absolutely care that their services meet your needs. We’ll be using this company in all of our future homes and spaces. Highly recommend!


James and his crew were so easy and friendly to work with. He was able to get us on his schedule immediately for the initial measurement and assessment. Then was able to schedule the full treatment within a week. Very professional from start to finish. I highly recommend this company.


James has been great, we had a fire ant problem and bugs through out our yard and into our house. They were able to get rid of them promptly and prevented them from coming back! Highly recommend!


I am a property manager and we had a Bed Bug treatment done by Bugs or Us. Naibe, the tech, was amazing! I have not had to do this before and he walked me through the process, explained everything, and was very processional. He was very knowledgeable and didn't think I was "dumb" for asking so many questions. We also inspected other units to make sure we didn't have any other infestations and he was very thorough and had respect for the residents belongings.